Job Title: Collections Officer (14 Positions)

Organization: Platinum Credit (U) Ltd

Duty Station: Upcountry, Uganda

About Us: Platinum Credit (U) Ltd is a leading microfinance company operating in Eastern Africa, providing emergency loans to employed individuals. With a wide branch network in Uganda, Kenya, and Tanzania, we are dedicated to serving the financial needs of our clients. As a subsidiary of Platcorp Holdings Ltd, we are committed to delivering quality financial solutions to our customers.

Job Summary: As a Collections Officer at Platinum Credit (U) Ltd, your primary responsibility will be to handle all collections-related issues in your designated area of operation. This role requires proactive follow-up on loan repayments and maintaining a low Portfolio at Risk (PAR) through effective debt collection strategies.

Key Duties and Responsibilities:

• Ensure timely data capture of loans disbursed in the region.
• Achieve 100% collection of all schedules and payments within your area of operation.
• Follow up on non-performing accounts, including field visits to reconcile schedules and payments.
• Conduct field visits to track debtors and ensure payment of outstanding arrears.
• Mitigate risk by obtaining data on non-credit-worthy clients.
• Maintain Portfolio at Risk (PAR) below 5%.
• Resolve customer queries related to arrears and identify issues contributing to account delinquency.
• Liaise with government agencies and other authorities to maintain good working relations for maximizing payroll collections.
• Handle any other collections tasks assigned by management.

Qualifications, Skills, and Experience:

• Degree in a relevant field.
• Excellent computer knowledge.
• Strong numerical and analytical skills.
• Outstanding interpersonal and communication skills.

How to Apply: Interested candidates should submit their applications, detailed CVs, and testimonials via email to the address below:

The Human Resource Manager Platinum Credit (U) Ltd Email: careers@platinumcredit.co.ug

Deadline: May 10, 2024

Join Platinum Credit (U) Ltd and be part of a dynamic team dedicated to providing financial solutions and empowering individuals across Eastern Africa. Apply now to contribute to our mission of financial inclusion and growth!