February 29, 2024 
8 mins to read National Identification and Registration Authority (NIRA) is a vital institution in Uganda, entrusted with the responsibility of establishing and maintaining the National Identification Register (NIR). As part of our commitment to excellence and efficiency, we are seeking qualified and dedicated individuals to join our team in various roles. If you are passionate about making a positive impact and contributing to the development of Uganda, we invite you to apply for the following positions:
1. Registration Officers (105 Positions)
Reports To: Senior Registration Officer
Department: Registrations & Operations
Job Summary: The temporary Registration Officers will be responsible for assisting in the verification of all applicants and accurately enrolling all citizens of Uganda at headquarters.
Key Duties and Responsibilities:
- Enroll citizens by capturing bio-data and biometrics of each individual
- Retrieve pre-registration information from the system
- Provide registration forms for citizens to fill
- Accurately record data as provided on the application/registration form
- Guide applicants on the completion of the registration form
- Flag attempts by Non-Citizens to register
- Deliver registration records to sub-county Supervisors
- Ensure the safe custody of NIRA registration property
- Conduct citizenship verification on all applicants
- Ensure all applicants submit required documents
- Submit daily reports to the sub-county supervisor
- Ensure data protection and privacy in accordance with the Data Protection and Privacy Act 2019
- Perform other duties as assigned by the Senior Registration Officer
Qualifications / Education:
- Bachelor’s Degree with Honours in Social Sciences, IT, Computer Sciences, Information Systems, BBA, Accounting, Law, or related field
Experience and Skills:
- Previous enrollment and data processing experience with NIRA or Electoral Commission preferred
- IT literacy and proficiency in standard software packages
- Broad knowledge and experience in working with biometric data
- Good communication, writing, and comprehension skills
- Team player with good organizational skills
2. Client Relations Assistant (06 positions)
Reports To: Client Relations Officer
Department: Public Relations and Corporate Affairs
Job Summary: The Client Relations Assistant will assist in responding to citizens’ questions about mass enrollment and renewal via various channels and handle applicants’ complaints.
Key Duties and Responsibilities:
- Respond to inquiries on mass enrollment and renewal
- Draft responses and correspondences
- Utilize social media platforms for publicizing enrollment exercises
- Address citizens’ questions and complaints
- Collect and analyze applicants’ feedback
- Develop knowledge base on Frequently Asked Questions
- Track customer service KPIs and metrics
- Ensure data protection and privacy compliance
- Perform other duties as assigned by the Client Relations Officer
Qualifications / Education:
- Bachelor’s Degree with Honours in Communications, Public Relations, Mass Communication, or related field
Experience and Skills:
- Previous media relations experience preferred
- IT proficiency and graphics design skills
- Good communication and interpersonal skills
- Problem-solving and empathetic approach
- Ability to work under pressure and with minimum supervision
3. Internal Audit Assistant (05 Positions)
Reports To: Internal Auditor
Department: Internal Audit
Job Summary: The Internal Audit Assistant will assist the Internal Audit team in auditing project activities, verifying expenditures, and ensuring compliance.
Key Duties and Responsibilities:
- Audit project activities and processes
- Verify project expenditures and fixed assets
- Ensure project implementation compliance
- Verify staff recruitment and assignments
- Confirm payments to project beneficiaries
- Prepare audit programs and gather evidence
- Prepare Internal Audit reports
- Ensure data protection and privacy compliance
- Perform other duties as assigned by the Senior Internal Auditor
Qualifications / Education:
- Bachelor’s Degree with Honours in Commerce, Business Administration, Accounting, or related field
Experience and Skills:
- Previous auditing experience preferred
- IT proficiency in audit software packages
- High moral character and integrity
- Ability to work under pressure and with minimum supervision
- Good communication and organizational skills
4. Network Administrator Assistant (04 Positions)
Reports To: Network Administrator
Department: ICT
Job Summary: The Network Administrator Assistant will assist in supporting, configuring, and maintaining NIRA’s internal and external networks.
Key Duties and Responsibilities:
- Maintain connectivity of field equipment and optimized network
- Maintain network servers, routers, switches, and related software
- Manage IT equipment inventory
- Support diagnostics of network issues
- Update network documentation and configurations
- Monitor backups and server maintenance
- Plan and implement network improvements
- Manage user accounts and permissions
- Ensure network security and performance
- Perform other duties as assigned by the Manager Information Systems
Qualifications / Education:
- Bachelor’s Degree with Honours in Computer Science, Information Technology, or related field
Experience and Skills:
- Hands-on experience in networking and routing
- Knowledge of server infrastructure management
- Experience with firewalls and VPNs
- Certification in Juniper, Cisco, or related fields preferred
- Ability to work under pressure and with flexibility
- Good communication and team player
5. System Development Assistant (04 Positions)
Reports To: Manager Information Systems
Department: ICT
Job Summary: The System Development Assistant will assist in supporting the system development team, coding, and contributing to software development processes.
Key Duties and Responsibilities:
- Plan, write, maintain, test, and document code for NSIS applications
- Monitor technical performance of National Security Information System
- Gather requirements and conduct development tests
- Write, debug, and troubleshoot code
- Participate in code reviews and quality assurance
- Ensure data protection and privacy compliance
- Perform other duties as assigned by the Manager Information Systems
Qualifications / Education:
- Bachelor’s Degree with Honours in Computer Science, Information Technology, or related field
Experience and Skills:
- Proficient in Java, Python, Kafka, and Angular
- Knowledge of data backup, recovery, and SQL
- Previous application development experience preferred
- Problem-solving and analytical skills
- Ability to work under pressure and with flexibility
- Good communication and team player
6. Service Engineer (04 Positions)
Job Summary: The Service Engineer will provide technical advice, design solutions, and maintenance support for personalization machinery used in card production.
Key Duties and Responsibilities:
- Ensure proper functioning of personalization machines
- Manage stock of machine spares and inventory
- Perform preventive and corrective maintenance
- Log and escalate faults and incidents
- Manage service, maintenance, and repairs of machinery
- Develop maintenance manuals and documentation
- Schedule and manage maintenance according to standards
- Monitor production quality and costs
- Respond to technical queries and provide support
- Ensure data protection and privacy compliance
- Perform other duties as assigned by the Manager, Data Processing and Production
Qualifications / Education:
- Bachelor’s Degree with Honours in Industrial, Electrical, Computer, Mechanical, or Electronics Engineering
Experience and Skills:
- Strong planning and organizational skills
- Problem-solving abilities
- Adaptability to changing priorities
- Good communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Ability to lift heavy weights and work long hours
- Flexibility to work night shifts and weekends
7. Systems Administrator Assistant (04 Positions)
Reports To: Manager Information Systems
Department: ICT
Job Summary: The Systems Administrator Assistant will assist in managing computer systems, software applications, providing user support, and maintaining information systems.
Key Duties and Responsibilities:
- Monitor hardware and software performance
- Troubleshoot and provide technical support
- Manage software applications and patching
- Respond to user complaints and manage credentials
- Install and configure software and hardware
- Deploy releases and patches
- Create and update service scripts and procedures
- Support server hardware and software
- Train system users and maintain records
- Ensure data protection and privacy compliance
- Perform other duties as assigned by the Manager Information Systems
Qualifications / Education:
- Bachelor’s Degree with Honours in Computer Science, Information Technology, or related field
Experience and Skills:
- In-depth knowledge of operating systems (Windows, Linux)
- Experience with server and network management
- Cloud computing skills (Office365, GCP, AWS)
- Scripting and automation skills
- Certification in relevant fields preferred
- Ability to work under pressure and with flexibility
- Good communication and team player
8. Database Administrator Assistant (03 Positions)
Reports To: Database Administrator
Department: ICT
Job Summary: The Database Administrator Assistant will assist in maintaining NIRA databases, ensuring smooth operation, data security, and accessibility.
Key Duties and Responsibilities:
- Implement and enforce maintenance procedures
- Define users and enable data distribution
- Perform data backup and recovery
- Monitor database performance and security
- Conduct tests and evaluations
- Develop disaster recovery plans
- Participate in data migration and archiving
- Write database documentation
- Create and manage database reports
- Ensure data protection and privacy compliance
- Perform other duties as assigned by the Manager Information Systems
Qualifications / Education:
- Bachelor’s Degree with Honours in Computer Science, Information Technology, or related field
Experience and Skills:
- Proven working experience as a Database Administrator
- Proficiency in data analysis software
- Knowledge of database design and SQL
- Experience with DBA case tools and third-party tools
- Certification in relevant fields preferred
- Ability to work under pressure and with flexibility
- Good communication and team player
Application Instructions: Interested and qualified candidates should submit their applications online via APPLY HERE.
Applications should reach the address specified no later than Tuesday 12th March 2024 at 5.00 pm. Please note that only shortlisted candidates will be contacted for interviews.
Join NIRA in its mission to facilitate efficient identification and registration services for all citizens of Uganda. Be part of a dynamic team dedicated to excellence, innovation, and service to the nation. We look forward to welcoming you onboard!
