Vacancy Title: Account Relationship Manager
Type: FULL TIME

Company: NFT Consult

Deadline: Sunday, May 12, 2024
Duty Station: Within Uganda, Kampala,

Summary:

• Date Posted: Monday, May 06, 2024
• Base Salary: Not Disclosed

JOB DETAILS:
NFT Consult is a global company specializing in Business Process Outsourcing with offices across Africa and the United Kingdom. We are currently seeking an Account Relationship Manager to join our team in Uganda.

Job Brief:
The primary responsibility of the Account Relationship Manager is to ensure the delivery of NFT Managed Services solutions by maintaining and expanding client accounts. This role involves understanding clients’ businesses, recommending suitable solutions, managing delivery timelines, and building strong business relationships.

Duties and Responsibilities:

• Efficiently manage client accounts, ensuring adherence to all contract SLAs.
• Act as the key operational interface between clients and cross-functional teams.
• Proactively maintain strong customer relationships, managing needs and expectations.
• Generate sales among client accounts, including upselling and cross-selling.
• Collaborate with the sales team to reach prospective clients.
• Conduct market research on outsourcing trends to ensure competitiveness.
• Source and build a competitive candidate database to support clients’ staffing requirements.
• Develop and implement country strategic plans to meet sales revenue targets.

Education, Skills, and Requirements:

• Bachelor’s degree in HR or equivalent required.
• Minimum of 2 years professional experience in Recruitment, Account Relationship Management, and Project Management.
• Flexible approach to work with the ability to adapt to a fast-paced environment.
• Strategic thinking and innovation.
• Track record of success in project management and organizational development.
• Tenacity and drive to seek new business consistently.
• Knowledge of QMS ISO 9001:2015 and EHS, especially in Oil and Gas, Minerals, or Mining sector.
• Excellent interpersonal, problem-solving, and analytical skills.
• Strong IT skills, including Microsoft applications.
• Written and verbal communication skills.
• Relationship management skills within the corporate environment, preferably in HR and Administration.

Work Hours: 8
Experience: 24 months
Level of Education: Bachelor’s Degree

Job Application Procedure:
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