Job Listing: Internal Controls Officer (2 Positions)

Reporting To: Head- Branch Distribution, Internal Controls

Job Purpose: The Internal Controls Officer, reporting to the Head- Branch Distribution, Internal Controls, is responsible for implementing the Internal Controls work plan to achieve department objectives.

Location: All Regions

Key Accountabilities:

1. Conduct timely and quality standard and ad hoc reviews as assigned, aligned with the annual work plan to identify control gaps, and escalate them through appropriate Governance.
2. Perform controls-based snap checks, reviews, revenue assurance, and exception investigations across all key processes in Branch Distribution and alternate channels.
3. Collaborate with stakeholders to analyze identified gaps and recommend effective remediation measures.
4. Work with Risk champions to identify, assess, monitor, and report risks through available tools, ensuring compliance with policies and procedures.
5. Foster a healthy risk and control culture across the bank through training, awareness, advisory, and guidance.
6. Track and ensure full closure of audit (internal and external) findings, preventing repeat scenarios and overdue issues.
7. Conduct root cause analysis for non-fraud incidents, recommend remedial actions, and track their implementation.
8. Monitor the effective implementation of the operational risk framework, including loss control, incident management, BCM, and IRM as per the approved risk management framework.
9. Prepare and deliver lessons learned from incidents and emerging risks.
10. Participate in the review of policies, procedures, service level agreements, guidelines, and process flows for branches, providing input for improvement and ensuring document currency.
11. Evaluate sources of income leakages and recommend actions to close the gaps.
12. Participate in combined assurance reviews as assigned.
13. Perform other tasks assigned by your Line Manager or the Head, Internal Controls.

Qualifications, Experience, and Competencies Required:

• Bachelor’s Degree.
• Three (3) years’ experience in a financial institution.
• Professional qualification in Risk Management/Audit is an advantage.
• Knowledge of Risk Management processes.
• Understanding of Branch Operations.
• Willingness to question/challenge existing processes.
• Excellent communication and interpersonal skills.
• Analytical with good attention to detail and strong problem-solving skills.
• Ability to identify and engage with stakeholders across various domains.
• Effective team player.
• Ability to work independently.

Application Details:

• Deadline: Wednesday, 20th March 2024
• Application: Send your application with a detailed CV, present position, and copies of relevant certificates to vacanciesbank@dfcugroup.com.
• Contact: Only short-listed candidates will be contacted through +256 312 300391.

Note: dfcu Bank is committed to equal opportunities in employment and does not discriminate against gender or race. The bank does not solicit/accept payment from candidates for shortlisting or job placement. Any such transaction will result in automatic disqualification.